• History of sales experience, with demonstrated ability to meet and exceed sales goals.
• Familiarity with the local market, and ability to network and build community relationships.
• Professional, enthusiastic, and hardworking, with strong customer focus.
• Excellent communication skills (written and verbal).
• High school graduate or equivalent.
• Must be able to work nights, weekends, and holidays.
• Proficiency with Apple Products and Salesforce preferred.

Tonal is looking for a Retail Sales Specialist for our NYC Flagship retail store. In this role, you will report to the General Manager and will be instrumental in creating Tonal’s excellent customer experience. You will be responsible for delivering on sales targets and building a network of strong client relationships. If you’re passionate about fitness and have a high bar for customer experience, Tonal is the place for you.

What You Will Do

• Develop a deep knowledge and understanding of Tonal’s product, technology and brand image.
• Focus on activities to meet and exceed individual and team business goals.
• Model and educate your team on how to build and develop exceptional customer service creating impactful in-store experiences that deliver sales.
• Utilize Salesforce to maintain client information to drive our business and facilitate customer support.
• Conduct phone and/or email outreach to clients to communicate updates, offers and follow-ups.
   

Tonal is committed to meeting the diverse needs of people with disabilities in a timely manner that is consistent with the principles of independence, dignity, integration and equality of opportunity. Should you have any accommodation requests, please reach out to us via our confidential email, accessibility@tonal.com. All requests will be addressed and responded to in accordance with Tonal’s Accessibility Policy and local legislation.