Description
W.W. Grainger, Inc. is a business-to-business distributor of maintenance, repair, and operating (MRO) products and services with operations primarily in North America, Japan, and the United Kingdom.
The Company operates through two segments: High-Touch Solutions N.A. and Endless Assortment. The Company's High-Touch Solutions N.A. segment provides value-added MRO solutions. This segment includes the Company's businesses in the United States (U.S.), Canada, Mexico, and Puerto Rico. The Company’s Endless Assortment segment provides a streamlined and transparent online platform with one-stop shopping for products.
The Endless Assortment segment includes the Company’s Zoro Tools, Inc. (Zoro) and MonotaRO Co., Ltd. (MonotaRO) online channels which operate predominately in North America, Japan, and the United Kingdom. The Company's product offering includes safety and security, material handling and storage, pumps and plumbing equipment, cleaning, and maintenance, metalworking and hand tools.