Description
RingCentral, Inc. is a provider of global enterprise cloud communications, video meetings, collaboration, and contact center software-as-a-service (SaaS) solutions.
Its cloud-based business communications, collaboration, and customer engagement solutions function across multiple locations and devices, including smartphones, tablets, personal computers (PCs) and desk phones.
It allows for communication across multiple modes, including high-definition (HD) voice, video, messaging and collaboration, conferencing, online meetings and fax. It offers three products in its portfolio, namely RingCentral MVP, a unified Communications as a Service (UCaaS) platform, including team messaging, video meetings, and a cloud phone system; RingCentral customer engagement solutions, including RingCentral cloud Contact Center as a Service (CCaaS), RingCentral Engage Digital and Voice, and RingCentral Video is its branded video meeting solution with team messaging that enables smart video meetings.
