- 1. Career
Mary Mack leads Consumer and Small Business Banking (CSBB) for Wells Fargo and serves on the Wells Fargo Operating Committee.
In her role leading CSBB, Mary oversees Branch Banking, Small Business Banking, Chief Administrative Office, Chief Marketing Office, Consumer Data and Engagement Platforms, Strategy and Innovation, Deposit Products, Diverse Customer Segments, and Affluent, and has accountability for CSBB Operations and CSBB Control Management functions. CSBB helps provide financial services to approximately 64 million consumer banking and lending customers and over three million small business customers through approximately 4,600 retail branches and more than 12,000 ATMs in 36 states and the District of Columbia, as well as through 22 customer service centers.
Mary began her career with Wells Fargo in 1984 and has a broad mix of brokerage/advisory, banking and finance experience. Prior to her current role, Mary led Consumer Banking, which included retail bank branches, along with Wells Fargo Home Lending and Wells Fargo Auto. She also served as president and head of Wells Fargo Advisors, one of the nation’s largest full-service retail brokerage organizations. Over her 38+ year tenure with Wells Fargo, Mary also held a variety of leadership positions in brokerage, retail banking, commercial banking and corporate and investment banking.
A graduate of Davidson College in North Carolina with a bachelor’s degree in International Political Economy, Mary also previously served on the college’s board of trustees. She is a board member of Habitat for Humanity International and a member of the Charlotte Executive Leadership Council. She also has served as a member of United Way Worldwide’s Board of Trustees and on a number of boards serving health and human services, education and community needs in the various cities in which she has lived and worked.
Mary has been named by Fortune magazine as one of the “50 Most Powerful Women in Business” for six consecutive years, starting in 2016. In addition, she has been on American Banker magazine’s list of “Most Powerful Women in Banking” for the past two years, ranking No. 4 in 2022 and No. 10 in 2021. Previously, Mary was recognized on the magazine’s list of “Most Powerful Women to Watch” and “Most Powerful Women in Finance.” Mary also received the United Negro College Fund (UNCF) Lifetime Achievement Award in 2022.