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Community Associate

15 January 2022 Years
Section: Executives
Vacant position: Community Associate
Organization: WeWork
District: Manhattan
Education: Higher education
Work experience: From 1 year
Work schedule: Full time work day
Requirements for applicants:

We’d love to hear from you if you meet the qualifications below:

  • Customer service experience
  • Must have strong verbal and written communication skills.
  • Outstanding interpersonal and multitasking skills.
  • Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion.
  • Passion for entrepreneurial communities.
  • Passion and understanding of WeWork’s mission and values.
  • Proficient in basic computer skills.

The HQ Community Associate is the primary point of contact for WeWork HQ Employees and acts to support and enhance the WeWork HQ Employee Experience to achieve the fo

  • Illustrate WeWork’s core values and strive to achieve our mission
  • Support the Community Management team to achieve the following:
  • Create a welcoming and collaborative community environment amongst WeWork Employees through events, services, and relationships
  • Ensure that your building is fully operational and processes are running smoothly
  • Take direction from the Community Lead and the Community Manager to support employees and the
  • Community team as necessary

In this role, you’ll:

Greeting / Point of Contact

  • Greet all Employees and guests as the first and last point of contact when entering and leaving the building
  • Create a warm, energetic, and elevated environment for all Employees and their guests
  • Manage the front desk and workplace during business hours with extra attention to organization and detail
  • Manage the guest check-in and check-out experience with exceptional hospitalite

Employee Experience

  • Work on Employee initiatives designed to develop connections, improve productivity, and enhance HQ Employee experiences
  • Work closely with Executive Assistants to coordinate and communicate about Executive schedules
  • Manage email and print communications for Employee initiatives to increase participation. Solve Employee-related issues to build a cohesive community
  • Develop relationships with HQ Employees to encourage Employee feedback and work with the Community. Team to implement suggestions
  • Create a supportive relationship between WeWork Community team and the WeWork HQ Employees
  • Coordinate with WeWork HQ Community Team to create a consistent WeWork HQ Employee experience across WeWork Tristate and Global HQ locations
  • Improve Employee experience through “surprise and delights” opportunities

Events and Community Management

  • Assist with producing a variety of Employee events to create an elevated Employee experience
  • Make posters and use word of mouth to encourage active event participation
  • Assist with set-up and breakdown of events, including ordering food and beverages, prepping the space, and assisting with clean-up
  • Prepare weekly newsletter to communicate upcoming events
  • Experiment with a variety of professional development and community building events

Building Operations

  • Assist with Employee office changes and special requests
  • Assist with building operations and maintenance to ensure highest level of Employee experience
  • Field, solve, or assign Employee requests submitted through WeWork internal support platform
  • Participate in building walkthroughs to ensure the building is clean and well kept
  • Manage the ordering and receiving of building consumables and supplies
  • Mail and Package responsibilities as needed
  • Identify issues for escalation to the Community Lead and the Community Manager and document accordingly
Working conditions:

Being a WeWorker is more than just a job. We believe the magic of work is sparked by the passion you bring, the places you go, the people you meet and the purpose you follow. And it starts here. Here you will brush shoulders with those who dare to dream and do. Here you will be welcomed by a diverse community that embraces and inspires you—because together we can achieve more. Here we challenge ideas, and explore new ways of getting things done. Whether you are part of our Employee Community Groups, or part of a global project, we ask you to bring your open-minded attitude and collaborative spirit. In return, you will be part of a team where your unique perspectives are celebrated.

WeWork is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon gender, sexual orientation, marital or civil status, pregnancy (or pregnancy-related conditions), gender identity or expression, transgender status or gender reassignment, race, color, national origin or ancestry, citizenship, religion or religious beliefs, age, physical or mental disability, genetic information (including genetic testing and characteristics), military or veteran status, or any other grounds or characteristic that is protected under the law.

As part of our commitment to health and safety, WeWork - like a growing number of employers - is requiring all U.S. employees to be fully vaccinated for COVID-19 as a condition of employment, to the extent permitted by applicable law and absent a legal exception for reasonable accommodation. We provide unvaccinated new hires a 45-day grace period after their start date to get fully vaccinated or, if eligible, obtain a reasonable accommodation (unless a sooner deadline is required under applicable law). If you believe that a legal exception may apply to you, please still apply for any role(s) you are interested in and, if you are hired, you will receive instructions on how to request a reasonable accommodation after your start date. Please note that roles that require in-person work - currently, within our Community (excluding Member Experience), Facilities Management (including Security), Sales (excluding Sales Ops), and Member Technology teams - will not be eligible for work-from-home as an accommodation because it poses an undue hardship on our business.

Additional contacts: https://careers.wework.com/job/14759857/community-associate-new-york-chelsea-hq-new-york-ny/?utm_medium=%22mcloud-jobads%22&utm_campaign=&utm_content=Community%20Associate,%20New%20York%20(Chelsea%20HQ)&utm_term=JR-0052922&source=15d616db3us
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